F.A.Q.
Please see the table below for specific allergen information. Should you require further help please feel free to contact us. All bakes are sent with all ingredients and allergen information.
| Allergens in JBakes | Wheat | Dairy | Eggs | Soya | Nuts | Peanuts | Sulphites |
|---|---|---|---|---|---|---|---|
| Classic Shortbread Cookie | Y | Y | N | N | N | N | N |
| Classic Chocolate chip Cookie | Y | Y | Y | Y | N | N | Y |
| Classic Double chocolate Cookie | Y | Y | Y | Y | N | N | Y |
| Classic Chocolate orange Cookie | Y | Y | Y | Y | N | N | Y |
| Classic Chocolate malted Cookie | Y | Y | Y | Y | N | N | Y |
| Classic Kendal Mint Cookie | Y | Y | Y | Y | N | N | Y |
| Classic Stem Ginger Cookie | Y | Y | N | N | N | N | Y |
| Classic Vegan Shortbread | Y | N | N | Y | N | N | N |
| Classic Granola squares | Y | Y | N | N | N | N | Y |
| Ferrero Rocher Stacked cookie | Y | Y | Y | Y | Y | Y | Y |
| S'more Stacked cookie | Y | Y | Y | Y | N | N | Y |
| Baci Stacked cookie | Y | Y | Y | Y | Y | N | Y |
| Salted caramel Stacked cookie | Y | Y | N | Y | N | N | Y |
| Lemon Curd Stacked cookie | Y | Y | Y | Y | N | N | Y |
| Chocolate Stacked Cookie | Y | Y | Y | Y | N | N | Y |
| Wheat | Dairy | Eggs | Soya | Nuts | Peanuts | Sulphites | |
| Lindt Easter Egg Cookie | Y | Y | Y | Y | Y | N | Y |
| Kinder Easter Egg Cookie | Y | Y | Y | Y | Y | N | Y |
| Oreo Cookie dough Dessert Tray | Y | Y | N | Y | N | N | Y |
| Toblerone Cookie dough Dessert Tray | Y | Y | Y | Y | Y | N | Y |
| Mars Cookie dough Dessert Tray | Y | Y | N | Y | N | Y | Y |
| Snickers Cookie dough Dessert Tray | Y | Y | Y | Y | Y | Y | Y |
Please see below for specific allergen information. Should you require further help please feel free to contact us. All bakes are sent with all ingredients and allergen information.
Classic Shortbread Cookie
Wheat & Dairy
Classic Chocolate chip Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Classic Double chocolate Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Classic Chocolate orange Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Classic Chocolate malted Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Classic Kendal Mint Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Classic Stem Ginger Cookie
Wheat, Dairy & Sulphites
Classic Vegan Shortbread
Wheat & Soya
Classic Granola squares
Wheat, Dairy & Sulphites
…
Ferrero Rocher Stacked cookie
Wheat, Dairy, Eggs, Soya, Nuts, Peanuts & Sulphites
S'more Stacked cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Baci Stacked cookie
Wheat, Dairy, Eggs, Soya, Nuts & Sulphites
Salted caramel Stacked cookie
Wheat, Dairy, Soya & Sulphites
Lemon Curd Stacked cookie
Wheat, Dairy, Eggs, Soya & Sulphites
Chocolate Stacked Cookie
Wheat, Dairy, Eggs, Soya & Sulphites
…
Lindt Easter Egg Cookie
Wheat, Dairy, Eggs, Soya, Nuts & Sulphites
Kinder Easter Egg Cookie
Wheat, Dairy, Eggs, Soya, Nuts & Sulphites
…
Oreo Cookie dough Dessert Tray
Wheat, Dairy, Soya & Sulphites
Toblerone Cookie dough Dessert Tray
Wheat, Dairy, Eggs, Soya, Nuts & Sulphites
Mars Cookie dough Dessert Tray
Wheat, Dairy, Soya, Peanuts & Sulphites
Snickers Cookie dough Dessert Tray
Wheat, Dairy, Eggs, Soya, Nuts, Peanuts & Sulphites
All JBakes are sent by Hermes courier service. You will receive a confirmation of purchase email and then a confirmation that your bakes have been sent. Should you wish a tracked service please contact us.
We use recyclable boxes and tissue paper to package your bakes.
As the majority of our bakes are given as gifts we do not send receipts.
We very carefully package them up and all our bakes are sent via Hermes courier serivce
Yes, all orders will receive email confirmation and then a following confirmation of dispatch.
Yes, all JBakes are packaged to easily fit through a standard UK letterbox.
Yes, there are no additional shipping costs at all here at JBakes, all orders are baked on the day of posting and are sent via Hermes courier service.
Yes, please contact us to arrange delivery, get a customised invoice and bulk order form.
Yes, all JBakes are available in bespoke quantities. Please use the Contact Us form.
Not at the moment but we're working on it.
We are really sorry this has happened. Please go straight to the contact us form and let us know so that we can investigate, we will need a picture of the parcel as delivered.